Please contact us for further information Card Security ReturnsĬake Thrive will only accept returns of damaged or faulty items. Please note that the shipping is non-refundable. If the order is not required anymore or if the duty fee is unpaid, a 15% restocking fee will apply. Additional fees will be charged for the return or cancellation of the order in case the tax/duty is unpaid. Payment instructions will be emailed to you by customs. In line with the new Brexit regulation on January 2021, tax and duty fees will be collected. Delivery times will vary depending on the services available and where in the world the order is being shipped to. Payment for any delivery charges must be received before we can dispatch the order. Any shipping quote you receive from us does not include import charges, customs fees or duties and you will be responsible for those charges when your order arrives in your country. Shipping charges for international orders are calculated on the weight and size of the order and we will contact you with a quote. *Larger orders may take up to 5 working days to be dispatched. ![]() If you order after 2pm or at the weekend, your order will be despatched on the next available working day. All the below options are based on orders placed before 2pm (GMT) Monday to Friday. Orders are despatched from Cake Thrive Monday to Friday (excluding Bank Holidays). We offer free delivery on all UK orders over £200 (ex VAT) Order before 2pm for same day dispatch* **Please note that there is currently a 3-5 day lead time on all orders due to our recent warehouse move** UK Delivery
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